Terms & Conditions

TERMS OF WEBSITE USE Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

INFORMATION ABOUT US Our site is operated by HX4K9. We are registered in England and Wales and have our registered office at 2 Goldfields Avenue, Greetland, HALIFAX HX4 8LE.

ACCESSING OUR SITE Access to our site is permitted on a temporary basis, and we reserve the right to withdraw, suspend, update or amend our site without notice.

INTELLECTUAL PROPERTY RIGHTS We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. The content of this site is protected by copyright or other intellectual property laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

RELIANCE ON INFORMATION POSTED Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed.

OUR LIABILITY The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude: All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it. None of the above is intended to affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE Information collected about you on this site will be handled in accordance with the privacy policy. Our site may utilise cookies to improve the site. You may choose not to accept cookies by amending your browser settings.

VIRUSES, HACKING AND OTHER OFFENCES You must not misuse our site by introducing material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.

LINKS FROM OUR SITE Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

JURISDICTION AND APPLICABLE LAW The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

PAYMENTS All prices are inclusive of UK VAT at the current rate of 20%, and are correct at the time you confirm your Order. We accept all major credit cards through worldpay and also accept payment as BACS (Bank Transfer). For Bank transfers please use order id as reference and transfer payment to Account Number: 74212468 Sort Code: 30-93-76. Orders will only be processed after payment has been cleared.

DELIVERY Please allow 5-7 working days for all orders.

REFUNDS POLICY If you are not entirely happy with your goods upon receipt then we are happy to offer a refund for the goods or exchange. This is providing that the goods have not been used or damaged and are returned in their original packaging. We shall only accept a return within 7 days of you the customer receiving the delivery of goods. In this instance you, the customer shall be responsible for paying postage costs incurred in the returning of goods. Upon returning, please always include your name, address, contact details and reasons for returning. ii) Upon delivery of your order, if your goods have been delivered incorrectly (eg are not the correct model or size from your order placed with us) then we will exchange the goods for the correct model and / or size originally ordered. This is providing that the goods have not been used or damaged and are returned in their original packaging. Goods must be returned within 7 days of receipt. We always advise that all returns are sent using a recorded delivery service. Upon returning, please always include your name, address, contact details and reasons for returning. Please note that postage costs are only refundable in cases where goods  / orders have been incorrectly dispatched by HX4K9.

CANCELLATION POLICY Orders are generally put into production within 1 working day. If you wish to cancel then please email info@hx4k9.co.uk immediately.

VARIATIONS We may revise these terms of use at any time by amending this page. Thank you for visiting our site.